Terms & Conditions
1. Scope of Service
Infinivo AI offers AI-powered automation solutions, including but not limited to chatbot systems, CRM integrations, funnel setups, workflow automation, and related tools. We may update features, pricing, or terms at any time without prior notice.
2. Client Responsibilities
You agree to:
Provide accurate information during onboarding.
Use our systems legally and ethically.
Not attempt to reverse-engineer, replicate, or resell our proprietary systems.
Not abuse automations in violation of spam, privacy, or regulatory laws (e.g., TCPA, CAN-SPAM, GDPR).
3. Payment & Subscriptions
Payments are due upfront unless otherwise agreed.
Subscription services renew automatically unless canceled 7 days prior to the billing date.
All fees are non-refundable unless explicitly stated.
4. Intellectual Property
All workflows, systems, templates, scripts, designs, and content built or provided by Infinivo AI remain the intellectual property of Infinivo AI unless otherwise licensed in writing.
You receive a limited, non-transferable license to use our systems strictly for your internal business purposes.
5. Confidentiality & Non-Disclosure
Both parties agree to protect any confidential business, technical, or strategic information shared during collaboration, as defined in our [Mutual Non-Disclosure Agreement]60e871da-3c13-49dc-9686….
Confidential Information includes but is not limited to:
Automation logic and scripts
Sales systems and data
Strategic roadmaps
Client or customer data
Exclusions include public information or data independently developed without access to our confidential material.
6. Data Security
We take all reasonable measures to secure user data and automation environments. However, you acknowledge that no system is immune to breach, and use our services at your own risk..
7. Support & SLAs
Support is provided via email and private channels. We aim to respond within 24 hours, excluding weekends and holidays. Emergency support may be available for active clients under retainer.
8. Limitation of Liability
To the fullest extent permitted by law, Infinivo AI shall not be liable for:
Indirect or consequential damages
Business interruption or data loss
Delays or failures outside of our control
Third-party platform changes (e.g., APIs, hosting, integrations)
Total liability is limited to the amount paid to Infinivo AI in the last 60 days.
Termination
We reserve the right to suspend or terminate your access if:
You breach these Terms
You misuse the platform or tools
We receive credible reports of abuse or misconduct
Upon termination, you agree to cease use of all Infinivo AI materials.
10. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at support@infinivoai.co.
By using Infinivo AI, you agree to these Terms and Conditions.